FAQ
Common Inquiries Answered Here
Have questions? Find answers to the most common inquiries below.
What are your company's services in the field of automobile trade?
We offer a variety of auto trade-in services, from selling new and used cars, to buying cars from US auctions. We help customers find cars according to their needs and budget.
How can I buy a car from American auctions through you?
We provide you with the service of purchasing cars from American auctions with ease. You can choose the car you want to buy through our website, then we offer you the service of negotiating and purchasing from the auction, while providing all logistical and shipping procedures.
Do you guarantee the quality of cars purchased from auctions?
Yes, we review and inspect cars at US auctions before completing any purchase. We make sure to choose cars that are in good condition, and provide you with detailed reports on their condition.
Do you provide shipping services for cars purchased from auctions?
Yes, we offer international shipping services for cars purchased from US auctions to your destination. We work with reliable shipping companies to ensure that the car reaches you on time and in good condition.
How long does it take for a car I bought from auction to arrive?
It usually takes between 4 to 8 weeks to ship a vehicle from the US auction to your destination, depending on the region you are in. We continuously monitor the shipment to ensure that the vehicle arrives on time.
Can I buy a used car from you?
Yes, we offer a wide range of used cars that have been inspected and confirmed for quality. You can also buy a used car from US auctions through us according to your requirements.
What are the available methods of payment?
We accept several payment methods, including cash, bank transfers, and credit cards. We can discuss your options based on the type of vehicle and amount required.
Do you offer a warranty on cars?
We offer a limited warranty on some used vehicles we sell, which is dependent on the vehicle's condition and pre-sale inspection. For vehicles purchased from US auctions, warranty terms may vary based on their condition.
Can I buy a car from an American auction without visiting the United States?
Yes, you can buy the car from an American auction without having to travel to the United States. We help you in the purchasing process remotely and do all the procedures for you.
What documents do I need to buy a car?
You need to provide some basic documents such as ID, proof of address, and payment details. If you are purchasing a car from auction, we will help you prepare the documents required to complete the purchase and shipping process.
Can I sell my used car through you?
Yes, we offer used car sales on your behalf. You can hand over your car to us and we will sell it in local markets.
Do I need to pay additional fees when purchasing a car from auction?
Yes, there may be some additional fees such as auction fees, shipping fees, and inspection or repair fees if necessary. We make sure that all fees are clear to you before completing your purchase.
If you need more details or additional inquiries, you can always contact us directly by phone or email.
